ZPE Systems EOL policies and notices
Nodegrid OS support lifecycle policy
ZPE Systems is committed to providing the latest and greatest software version for our products.
Find below the timeline of our major Software releases that are currently available for our customers.
The software versions are available upon log in to our
Sharefile.
Version | Original release date | Current Version | Projected EOL | Support Phase |
6.0.x | 02/02/24 | 6.0.33 (10/03/25) | | Feature |
5.10.X | 05/31/23 | 5.10.24 (08/01/25) | Nov/1/25 (announced in May) | Security |
5.8.X | 11/30/22 | 5.8.24 (08/29/24) | | Maintenance |
Software Lifecycle Overview
ZPE Systems software releases follow a structured life cycle designed to provide customers with a predictable and secure support experience. Each major software version progresses through three defined support phases over a five-year period:
Feature Support (Years 1 and 2): Full support including new features, hardware support, bug fixes, and security updates.
Maintenance Support (Years 3 and 4): No new features; continued bug fixes and security updates to ensure operational stability.
Security Support (Year 5): Only critical security patches and critical bug fixes; no feature updates or smaller bug fixes.
This phased approach ensures that customers benefit from innovation early in the cycle, followed by a focus on stability and long-term security. Customers with active support contracts have the option to choose between a stable version, currently in its Maintenance Support phase, and a fully support version, which is under active development on the Feature Support phase, and includes new features and enhancements. This provides customers with comprehensive coverage throughout the expected hardware lifecycle.
EOL
Find below the end of life versions (dates in mm/dd/yyyy format).
Version | Original release date | Current Version | EOL Date | Status |
3.2.X | 06/25/16 | 3.2.56 (03/11/22) | EOL (Jul/2024) | EOL |
5.6.X | 05/31/22 | 5.6.14 (10/06/23) | EOL (Mar/2024) | EOL |
5.2.X | 05/31/21 | 5.2.20 (10/20/23) | EOL (Feb/2024) | EOL |
5.0.X | 11/30/20 | 5.0.18 (10/20/23) | EOL (Jan/2024) | EOL |
5.4.X | 11/30/21 | 5.4.17 (10/10/23) | EOL (Aug/2023) | EOL |
4.2.X | 05/29/20 | 4.2.17 (12/16/21) | EOL (Jan/2023) | EOL |
4.1.X | 08/30/19 | 4.1.9 (05/11/20) | EOL (Nov/2020) | EOL |
4.0.X | 06/19/18 | 4.0.19 (12/05/19) | EOL (May/2020) | EOL |
3.3.X | 04/26/17 | 3.3.2 (11/08/17) | EOL (Feb/2018) | EOL |
Nodegrid HW support lifecycle policy
Bold (NGB-T6-BASE) was EOL'ed on Oct 31, 2024.
ZPE Cloud and Subscription Services lifecycle policy
Currently, there is no ZPE Cloud and Subscription Services EOL Notice.
ZPE Support Contracts lifecycle policy
Currently, there is no ZPE Support Contracts EOL Notice.
Related Articles
How to: Software Upgrade a Nodegrid device using ZPE Cloud
How to: Update a Nodegrid device using ZPE Cloud ZPE cloud enables managing on-demand and scheduled software updates of your Nodegrid devices. 1. Login to ZPE Cloud 2. Go to Devices :: Enrolled 3. Select the device you want to update and then click ...
How to: Create a ZPE Cloud account and add ZPE Cloud users
To create ZPE Cloud users, you must have a ZPE Cloud account. ZPE Cloud accounts are bonded to your company. Company is the denomination of your tenant in ZPE Cloud. The ZPE Cloud account manages the ZPE Cloud company. 1. Access zpecloud.com or ...
How to: Enable ZPE Cloud in a Nodegrid device
ZPE Cloud is a powerful platform that allows you to manage your Nodegrid devices from anywhere in the world. In order to use the benefits of managing your Nodegrid devices through ZPE Cloud, you need to enroll the Nodegrid device to your company and ...
Guide: Add Devices to a Company in ZPE Cloud
Overview There are different methods to associate Nodegrid appliances with a specific ZPE Cloud company: Claim ID, Transfer Key or Customer Code and Enrollment Key. These different methods provide flexibility to fit the different corporate ...
How to: Backup a Nodegrid device using ZPE Cloud
ZPE cloud enables managing on-demand and scheduled backups of your Nodegrid devices. Login to ZPE Cloud Go to Devices :: Enrolled Select the devices you want to backup and then click Backup. You can backup multiples devices at once. Select the File ...