How to save diagnostic data for support
Note: This feature is available on Nodegrid OS v4.x and newer.
Log into WebUI as admin
Go to System :: Toolkit then click on Diagnostic Data
Click finish button
Go to System :: Toolkit then click on File Manager button located just to the right of the device console button
Click on the admin_home folder
Click on the logs folder
Check the file and click download
Send file in email to support via email or uploading through the Support Portal!
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