How to: Enable Remote Access

How to: Enable Remote Access

Remote access  is one of the multiple ZPE Cloud features. It allows you to access your Nodegrid device and target devices from anywhere in the world, as long as you have an internet connection.. Here's how to enable Remote Access on your Nodegrid device:

NG GUI

  1. Login as admin in NG GUI;
  2. Go to Security::Services;
  3. Check the "Enable ZPE Cloud" field if not checked yet;
  4. Check the "Enable Remote Access" field;
  5. Click to Save;

NG CLI

  1. Login as admin in NG CLI;
  2. cd /settings/zpe_cloud;
  3. set enable_zpe_cloud=yes
  4. set enable_remote_access=yes;
  5. commit;
For disabling the service, you can use the same steps, just uncheck or use 'no' value when setting the Enable Remote Access field.

Once you have enabled remote access, it is important to ensure that the necessary firewall rules are in place to allow traffic to and from the ZPE Cloud services. You can take a look at the URLs that are needed to be allowed in the firewall in Company's Firewall configuration: what resources need to be opened in Firewall for the Nodegrid appliances to connect to ZPE Cloud?.

Note: It is also important to note that enabling remote access does not mean that it is immediately available for use. ZPE Cloud's second-tier CA service must sign a certificate for your device, which can take some time. Once the certificate is signed, then the remote access is ready for use.
Note: It may take up to 1 minute for the Access (Console or Web) button to become available again when configuring Remote Access, while in newer versions such as >= 5.6.8, it will enable the option right away.

By following these steps, you can easily enable remote access on your ZPE device and enjoy the flexibility of accessing it from anywhere in the world.

We hope this guide was helpful in enabling Remote Access for your Nodegrid device in ZPE Cloud. If you have any questions or encounter any issues during the process, please refer to our knowledge base for more information. If you still need assistance, don't hesitate to contact our support team and we'll be happy to help you.