Company's Firewall configuration: what resources need to be opened in Firewall for the Nodegrid appliances to connect to ZPE Cloud?
ZPE Cloud uses some IP addresses and hostnames that may be blocked by the Firewall rules. This can prevent the Nodegrid appliances from connecting to the Cloud and/or utilizing specific ZPE Cloud features.

ZPE Cloud utilizes TCP port 443 for communication and that it is required to allow TLS1_2 and TLS1_3 on Firewall.
US ZPE Cloud Servers:
Hostname(s) | IP Address | Usage |
second-tier-ca.zpecloud.com
device-api.zpecloud.com
device-apiv2.zpecloud.com
| 35.233.194.48 | Required to sign the CSR to connect to Remote Access.
Required to Upload/Restore Backups.
Required to upload output from executed profiles. |
api.astarte.zpecloud.com | 34.83.86.148 | Required for Pairing API - without it, device is not able to authenticate against PubSub service and consequently connect to Cloud. |
access.zpecloud.com | 35.230.32.156 | Required for Remote Access - without it, device is not able to connect to Remote Access socket. |
broker.astarte.zpecloud.com | 34.83.67.57 | Required for Broker connection - without it, device is not able to connect to PubSub service and consequently connect to Cloud. |
proxy-access.zpecloud.com
api.zpecloud.com | 34.83.37.8 | Required for Enrollment. Required to SSO from Cloud to Nodegrid appliance; also needs to be enabled on the Nodegrid appliance under Security :: Authentication :: SSO. |
European ZPE Cloud Servers:
Hostname(s) | IP Address | Usage |
second-tier-ca.zpecloud.eu
device-api.zpecloud.eu
device-apiv2.zpecloud.eu | 34.107.16.100 | Required to sign the CSR to connect to Remote Access.
Required to Upload/Restore Backups.
Required to upload output from executed profiles. |
api.astarte.zpecloud.eu | 34.107.15.10 | Required for Pairing API - without it, device is not able to authenticate against PubSub service and consequently connect to Cloud. |
access.zpecloud.eu | 34.107.6.32 | Required for Remote Access - without it, device is not able to connect to Remote Access socket. |
broker.astarte.zpecloud.eu | 34.107.54.54 | Required for Broker connection - without it, device is not able to connect to PubSub service and consequently connect to Cloud. |
proxy-access.zpecloud.eu
api.zpecloud.eu | 34.83.37.8 | Required for Enrollment. Required to SSO from Cloud to Nodegrid appliance; also needs to be enabled on the Nodegrid appliance under Security :: Authentication :: SSO. |
Note: When enrolling a unit, it first connects to zpecloud.com and then is redirected to use the region specific servers. This means you may need to allow access to both sets of domains and IPs during enrollment.
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