How to: Create a ZPE Cloud account and add ZPE Cloud users 

To create ZPE Cloud users, you must have a ZPE Cloud account. ZPE Cloud accounts are bonded to your company. Company is the denomination of your tenant in ZPE Cloud.  The ZPE Cloud account manages the ZPE Cloud company. 

1. Access zpecloud.com or zpecloud.eu, depending on your location

2. Click to create account, an Account registration form should be loaded.

2. On the Account registration form, input your information and click Sign up. An email should be sent to the email address provided on the Account registration form with a link to confirm access to the account email address and continue your registration process.

3. After clicking on the link, a Company registration form should be loaded, you should fulfill the form with your Company details and Click to Sign up.

4. Your account registration must be approved by ZPE Systems before you can join ZPE Cloud and use its features. An email is sent to the email address provided on the Account registration form confirming your account registration has been Approved or Denied.

5. Once your ZPE Cloud account is approved, you can log in, start to add devices to your Company and use all of its features to simplify your branch network management.

Note: New companies have a 90 day free trial. In case you want to learn more about the ZPE Cloud features and licensing, contact your account manager or send your questions to support@zpesystems.com.

Note: To add your devices to ZPE Cloud you can follow Guide: Add Devices to a Company in ZPE Cloud.

How to add ZPE Cloud users. 

1. Login to your ZPE Cloud as customer admin.

2. Navigate to Users :: General, click +Add.

3. Fulfill the information required on the form. Make sure the user email address is right.

4. Select the group the new User will be associated with.

6. Click Save. 

Note: An invitation will be sent to the user's e-mail. The user has to accept the invitation and set up his password. The minimum password complexity is 10 digits. It requires at least 1 capital letter, 1 number and 1 special character.

Note: By default, ZPE Cloud has User and Administrator groups and you can create custom groups. User is the default group for new users and you can change the default group to another group.

We hope this guide was helpful in creating your and other Users account in ZPE Cloud. If you have any questions or encounter any issues during the process, please refer to our knowledge base for more information. If you still need assistance, don't hesitate to contact support@zpesystems.com.

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