FAQ
How to register for the ZPE Support Portal
Customers can sign up to have access to our Support Portal here: https://support.zpesystems.com/portal/en/signup The ZPE Support Portal grants access to many Knowledge Base articles that are not publically available. It also grants access to create, ...
How to determine year of manufacture based on serial number
The last four digits of the serial number for Nodegrid appliances indicates when the unit was manufactured. These four digits are split into two pairs where: The first pair indicates the week of the year The last pair indicates the year as a two ...
Stencils for ZPE Nodegid products
The Nodegrid appliances stencils can be found at ZPE Systems Sharefile under Released Software Download>Stencils. You can download the file 'ZPE Systems.VSSX' which contains all the stencils. If you don't have access to our Sharefile portal, please ...
How to increase the partition size of a Nodegrid appliance running NG v4.1.7 or newer, NG v4.2.5 or newer, or NG v5.0.x
It is possible to upgrade to some versions of Nodegrid OS without going through the recommended intermediate versions of NG v4.1.6 or v4.2.4. This article applies to systems running the following versions: NG v4.1.7 or newer NG v4.2.5 or newer NG ...
ZPE Systems EOL policies and notices
Nodegrid OS support lifecycle policy ZPE Systems is committed to providing the latest and greatest software version for our products. Find below the timeline of our major Software releases that are currently available for our customers, as well as ...
What's in the box? - NodeGrid Serial Console
NodeGrid Serial Console has 3 models: NSC-Txx NSC-TxxR NSC-TxxS Below is the description of the content of the box for each model. NSC-Txx - NSC-Txx unit - 2 brackets for 19” rack installation - 10 screws (5 for each bracket) – the other screws and ...
ZPE Systems Help Center - How to Submit a Support Request
ZPE Systems Help Center How to open a ticket Below are the steps to request a ticket. Go to http://zpesystems.com/resources/help-center and click on ‘Submit a request’ link on the top right corner of the page. Enter the required information on the ...