Modem firmware files and upgrade process

Modem firmware files and upgrade process

As of June 01, 2020, all units shipped by ZPE should have the following firmware versions installed in each modem:


SWI9X50C_01.07.02.00_ATT_002.008_004

SWI9X50C_01.08.04.00_GENERIC_002.012_001

SWI9X50C_01.08.04.00_VERIZON_002.015_002



Upgrading Firmwares 


Depending on the date the units was purchased, the pre-installed firmware versions will vary. In case your modem doesn't have the versions above, then the upgrade process is fairly simple.


Please, follow the steps described in this another KB article: https://support.zpesystems.com/portal/kb/articles/installing-firmware-for-lte-modem
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