How to Manually Add a Device in ZPE Cloud

How to Manually Add a Device in ZPE Cloud

There are two primary methods to associate Nodegrid appliances with a specific ZPE Cloud instance:  Claim ID, or Enrollment Key & Customer Code.  Using the Claim ID is the recommended method for new and replacement systems.  If upgrade is needed, please follow these steps: How Do I Upgrade the Software of My Nodegrid?  Here are details on both methods:
 

Using Claim ID:

Requirements:
  1. The Nodegrid appliance needs to be on v5.2.8 or newer
  2. Claim ID of the specific Nodegrid appliance
    1. Printed on a sticker found both on the shipping box and the underside of each unit.  If physical access is not available to read the sticker, please reach out to ZPE Support with the serial number and we will gladly share the Claim ID from our records.

Log into ZPE Cloud and navigate to Devices :: Available, then click the Add by Claim ID button:


Enter the Claim ID and click Save:




Using Enrollment Key & Customer Code:

Requirements:
  1. The Nodegrid appliance needs to be on v4.2.13 or newer
  2. If unit has TPM 1.2, TPM needs to be enabled: How to: enable TPM on BIOS
Log into ZPE Cloud and navigate to Settings :: Enrollment.  Make sure Enable Device Enrollment is checked.  Here you will need to copy your Customer Code and your Enrollment Key to use during the next steps:

  
In another tab or window, log into the Nodegrid's web UI and navigate to "System :: Toolkit" and click on Cloud Enrollment:


Enter in the Customer Code and Enrollment Key that was copied from ZPE Cloud:


Both methods:


The Nodegrid device will now display in ZPE Cloud under Devices :: Available page.



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