How to: Add Devices to your ZPE Cloud company using Claim ID

There are different ways to add a device to ZPE Cloud, but one of the recommended methods is to use its unique 8-digit Claim ID. Here's how you can do it:

1. Locate the Claim ID for your Nodegrid device. You can find the Claim ID on a sticker located on the device. The Claim ID is an 8-digit code that is unique to each device.
2. Log in to ZPE Cloud as a customer admin, and go to Devices > Available tab.
   
3. Click to 'Add by Claim ID', enter the Claim ID (without the dashes) and click Save.
   
4. You'll see a confirmation message that the device has been loaded into your company in ZPE Cloud.
   
5. The device will now appear in the Available tab. Select it and click Enroll.
   
6. Once you've enrolled the device, it will be listed in the Enrolled tab, and you'll be all set to start using it!

Please note that adding a device by Claim ID is one of the recommended methods, but there are other ways to add a device to ZPE Cloud as well.

Note: Add a device by Claim ID can only be executed in ZPE Cloud, not via CLI or Shell.

Here're screenshots to help in the visualization of the process:

Example of 8 digits Claim ID, that can be used in Step 1 and 3. It has AAAA-AAAA format including letters and numbers.

Device > Available tab, after click to Add by Claim ID, that can be used in Step 2 and 3.

We hope this guide was helpful in adding your Nodegrid device to your company in ZPE Cloud. If you have any questions or encounter any issues during the process, please refer to our knowledge base for more information. If you still need assistance, don't hesitate to contact our support team and we'll be happy to help you.

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