How to: Add Devices to your ZPE Cloud company using Claim ID

There are different ways to add a device to ZPE Cloud, but one of the recommended methods is to use its unique 8-digit Claim ID. Here's how you can do it:

1. Locate the Claim ID for your Nodegrid device. You can find the Claim ID on a sticker located on the device. The Claim ID is an 8-digit code that is unique to each device.
2. Log in to ZPE Cloud as a customer admin, and go to Devices > Available tab.
   
3. Click to 'Add by Claim ID', enter the Claim ID (without the dashes) and click Save.
   
4. You'll see a confirmation message that the device has been loaded into your company in ZPE Cloud.
   
5. The device will now appear in the Available tab. Select it and click Enroll.
   
6. Once you've enrolled the device, it will be listed in the Enrolled tab, and you'll be all set to start using it!

Please note that adding a device by Claim ID is one of the recommended methods, but there are other ways to add a device to ZPE Cloud as well.

Note: Add a device by Claim ID can only be executed in ZPE Cloud, not via CLI or Shell.

Here're screenshots to help in the visualization of the process:

Example of 8 digits Claim ID, that can be used in Step 1 and 3. It has AAAA-AAAA format including letters and numbers.

Device > Available tab, after click to Add by Claim ID, that can be used in Step 2 and 3.

We hope this guide was helpful in adding your Nodegrid device to your company in ZPE Cloud. If you have any questions or encounter any issues during the process, please refer to our knowledge base for more information. If you still need assistance, don't hesitate to contact our support team and we'll be happy to help you.

• Related Articles

• Guide: Add Devices to a Company in ZPE Cloud

  Overview There are different methods to associate Nodegrid appliances with a specific ZPE Cloud company: Claim ID, Transfer Key or Customer Code and Enrollment Key. These different methods provide flexibility to fit the different corporate ...

• How to: Add Devices to your ZPE Cloud company using Transfer Key

  ZPE Cloud is a powerful tool for managing your Nodegrid devices, and one of the methods to add a device to your company in ZPE Cloud is to use a unique 45-digit Transfer Key, which is a unique identifier assigned to a device or list of devices. ...

• How to: Add Devices to your ZPE Cloud company using Customer Code and Enrollment key

  ZPE Cloud is a powerful tool for managing your Nodegrid devices, and one of the recommended methods to add devices to your company in ZPE Cloud is to use the Customer Code and Enrollment key. Customer Code is a unique 5-digit identifier assigned to ...

• How to: Add Devices to a Group in ZPE Cloud

  Adding devices to specific groups in ZPE Cloud helps organize and manage your network infrastructure effectively. By assigning devices to a group, you can control access and visibility of devices for users in that group. Here's a step-by-step guide ...

• How to: Create a ZPE Cloud account and add ZPE Cloud users 

  To create ZPE Cloud users, you must have a ZPE Cloud account. ZPE Cloud accounts are bonded to your company. Company is the denomination of your tenant in ZPE Cloud. The ZPE Cloud account manages the ZPE Cloud company. 1. Access zpecloud.com or ...